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Frequently asked questions

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What is ChronoKeeper?

ChronoKeeper helps kids earn screen time by completing missions — homework, chores, reading, and more. A friendly hourglass named Chrono guides them, and parents get real, hands-off enforcement built on Apple's Screen Time framework.

How do kids earn screen time?

You assign missions per kid and per day, each worth a set amount of time. When your child completes a mission and you approve it (or it auto-approves), that time unlocks on their device.

Is the free trial really free? Do I need a credit card?

Yes — ChronoKeeper is free for 30 days and does not ask for a credit card to start. The trial begins when you set up as a parent. After 30 days you can subscribe (Annual $9.99/yr or Lifetime $29.99) to keep managing your family.

What's included — are there add-ons or extra fees?

No add-ons, no per-child fees, no upsells. Every plan — Annual and Lifetime — includes everything: unlimited children, every guardian slot, and all features. The only choice is whether you pay yearly or once.

Annual or Lifetime — which should I pick?

Annual ($9.99/yr) is the easiest way to start — less than a dollar a month, cancel anytime. Lifetime ($29.99) is just three years of the annual plan, then it's yours forever with no renewals. Pick Annual if you want to try it commitment-free; pick Lifetime if you already know it's a keeper.

How tamper-proof is it?

Enforcement runs on your kid's own device, built on Apple's Screen Time framework — so limits, bedtime, and downtime are OS-level and keep working after a reboot, with the app closed. On a managed child Apple ID (an Apple Family Sharing child), your kid can't turn ChronoKeeper off or delete it without your Screen Time passcode. You manage everything else remotely over iCloud.

Does my child need their own Apple ID?

ChronoKeeper works best on a managed child Apple ID (Apple Family Sharing), which is what makes it tamper-resistant — your kid can't disable it without your Screen Time passcode. It still runs on a child's own Apple ID, but a managed account is recommended for the strongest protection.

Does enforcement keep working if the app is closed?

Yes. Limits, bedtime, and downtime are enforced by the operating system — they persist across reboots and keep working even if ChronoKeeper never opens. It's genuinely set-and-forget.

What happens if my subscription lapses?

A simple billing hiccup (like an expired card) is covered by Apple's grace period — you stay active while Apple retries. If a subscription genuinely lapses past that, ChronoKeeper releases control and the device returns to a normal, unmanaged state — we never leave a child locked out of their apps when no one can grant them time. To manage your family again, just resubscribe.

Is my family's data private?

Yes. Your family's information lives in your own iCloud account — not on our servers. We can't read it, and we never sell or share it. Screen-time activity stays on the device. See our Privacy Policy for the details.

Can two parents or a guardian help manage?

Yes. Add a co-parent or guardian — even in a different household — so more than one trusted adult can approve missions and grant time.

What is QuickLock?

QuickLock lets you hand your phone to a child with a timed, PIN-protected lock that only allows the apps you choose. It's always free, with or without a subscription.

How do I cancel?

Manage or cancel your subscription anytime in the App Store: Settings → your name → Subscriptions. Cancelling stops future renewals; you keep access through the period you've paid for.